Improve-X is about achieving better business results through continuous improvement.
The business mission of Improve-X is simple: “To guide leaders in improving the overall effectiveness and competitiveness of Canadian Organizations”.
All work can broken down into 3 components- People. Process. Information.
Your organization has good people who want to do good work. When good people are supported by the right process and have all the correct information when they need it- they are better able to meet your customer's requirements. Meeting every customer's requirements will reduce errors, reduce rework, reduce lost time and in doing so increase profit levels.
Profit is what business is about and increasing profit levels IS what continuous improvement and Improve-X is all about.
“Improvement is not mandatory- neither is survival” W.Edwards Deming.
Generate the results you want through increased customer satisfaction and continuous improvement tools that work for your business.
CUSTOMER SATISFACTION and CONTINUOUS IMPROVEMENT PROGRAM SERVICE
In-house Training programs
Customer Assessment
Change Management
Employee Satisfaction and Engagement Strategies
Buiness Process Review
Improvement Execution Plan Development
Implementation Support
Communication and Action Plan support
Training and Development
Healthy Workplace Implementation
The Improve-X business model is to develop flexible implementable programs that enhance our clients' internal capacity and expertise to implement customer satisfaction and continually improve. Our expertise is well recognized, as Improve-X staff have led, advised or managed customer/citizen satisfaction, change management, quality improvement, employee workplace wellness and business excellence for maore than 10 years. The organizations we have supported are mutliple winners of the Canada Awards for Excellence awarded by the NATIONAL QUALITY INSTITUTE.(NQI)
